Vineyardimporters
04-21-2008, 10:48 AM
http://www.crocs.com/contact_us/faqs/
Scroll down to almost the bottom of the page to Purchasing & Returns than click on the little box to item you need replaced.
FYI: You need to register but it's free
Will Crocs, Inc. replace a broken rivet?
Yes! Click here to request rivets! You will need to register for our website if you are not already. We will send them to you at no charge.
Will Crocs, Inc. replace a broken strap?
Yes! Click here to request a strap. Please give us the size, color and model of the shoe. Include your shipping address and we??™ll ship you a new strap at no charge.
Will my information stay private?
Crocs does not disclose any information about our customers without their knowledge and approval.
Crocs does not sell or trade customer lists or information to any parties except when Crocs has prior consent or when required by law.
How do I track my order?
To Track an order log into your crocs.com account with your e-mail address an password.
Once logged into your account click on "order status."
Once your order has shipped, a tracking number will appear next to the order number.
Click on the tracking number, you will then see an estimated delivery date.
What forms of payments do you accept
Scroll down to almost the bottom of the page to Purchasing & Returns than click on the little box to item you need replaced.
FYI: You need to register but it's free
Will Crocs, Inc. replace a broken rivet?
Yes! Click here to request rivets! You will need to register for our website if you are not already. We will send them to you at no charge.
Will Crocs, Inc. replace a broken strap?
Yes! Click here to request a strap. Please give us the size, color and model of the shoe. Include your shipping address and we??™ll ship you a new strap at no charge.
Will my information stay private?
Crocs does not disclose any information about our customers without their knowledge and approval.
Crocs does not sell or trade customer lists or information to any parties except when Crocs has prior consent or when required by law.
How do I track my order?
To Track an order log into your crocs.com account with your e-mail address an password.
Once logged into your account click on "order status."
Once your order has shipped, a tracking number will appear next to the order number.
Click on the tracking number, you will then see an estimated delivery date.
What forms of payments do you accept